Crystal Coats is the Founder of Legacy Consulting Group, LLC. A 20+ year professional, Crystal's work focuses on creating sustainable social impact through strategy, training, and advising. 

Crystal creates programs that are data-informed, culturally inclusive, and carry strategic value to the organizations and the communities they serve. Her work has spanned the arts, higher education, government, and financial sectors. She has experience leading staff teams and engaging with philanthropy, along with supporting executive leaders in designing and implementing strategy. 

Crystal is an avid speaker, facilitator, and coach. She creates shared experiences that focus on using interactive engagement  to develop skills like active listening, data-informed approaches, and decision making. She has presented at conferences such as the Points of Light Conference, and the Illinois Conference on Volunteer Administration (ICOVA), as well as facilitated workshops for organizations like the Experimental Sounds Studio and the Emergency Nurses Association. 

Crystal graduated from the University of Missouri-Columbia with her bachelors degree in English and a minor in Black Studies. She received her Masters Degree from the University of Chicago's Master of Arts in Humanities program. In 2016 she was a Fellow in the University of Chicago's Civic Leadership Academy and holds a certificate in nonprofit board leadership. Crystal also serves on the Board of Social Responsibility Chicago.